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Alaska Leather Store Policy
Alaska Leather maintains a firm commitment to your privacy. For the security of your personal information, we utilize standard SSL encryption when accepting your credit card information during your online ordering process and all online orders are placed through a secure server.
We do not keep any records of customer credit card information.
We share other personal information, and only that information which is absolutely necessary, with those third parties that are
involved in the processing or shipping of your order. This includes the financial institution that processes your credit card
and the shipping carrier that delivers your order. We do not sell, rent or trade any customer information.
We do not release your personal data to anyone else.
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Shipping Policy
We ship priority postal, average delivery time is 3-5 days to the US.
Express mail is two-day, unless you live in a rural area and then it takes 3.
We ship express mail same day unless it comes in after the mail has run, then it goes out the next day.
We try to ship everything else same day but sometimes that is not possible because we are human.
If you order on a Saturday night, your order will not leave until Monday.
The post office does not process on Sundays.
We ship overseas. Average delivery is 5-10 days unless customs gets attached to it.
We cannot control customs (for overseas packages) and also will not state that the package is a "gift" or pay your customs charges.
To estimate shipping overseas, fill in an order-the shopping cart will calculate based upon weight and postal code.
You do not have to submit the order to find out shipping, you just need to go past the first page.
We ship to APO's.
If you have a problem or question, call 877-562-2324 or 907-562-2324; we are open 7 days a week. Sometimes we don't get to email until late evening.
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Return Policy
Alaska Leather has a 30-Day Return Policy. If you are not satisfied with your purchase you have 30 days to return it. You must call us
to obtain a return authorization number and once the product is returned, as long as it arrives in the same new condition along with
all the packing material and accessories that it was originally shipped with, you will receive a full refund LESS THE COST OF SHIPPING
and Insurance where applicable.
Customers must pay their own return shipping fees.
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Ordering Options
You may order through the following methods:
Online - Our website offers SSL encrypted secure ordering
and accepts VISA, Mastercard, Discover, and AMEX, as well as PayPal.
Phone - You can call us Monday - Friday 10am - 7pm, Saturday 10am - 6pm, Sunday Noon - 5pm
Alaska Time which is 4 hours behind the East Coast, to place your order.
Our phone numbers are 1-877-562-2324 and 1-907-562-2324.
Mail - You can mail your order with a check made out to "Alaska Leather" to the address listed below.
Please remember to include shipping. All checks must clear before any products will be shipped.
International Orders - we ship internationally.
If you have any questions about ordering, the privacy statement or return policy, you can contact us at:
Alaska Leather
3611 Minnesota Drive
Anchorage, AK 99503
1-877-562-2324
1-907-562-2324
E-mail: buttpads@alaskaleatheronline.com
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