Shipping and Return Policies
Free shipping through December 31, 2013 will be standard postal average delivery time is 3-5 days to the US and 5-15 days overseas depending upon customs.
Express mail is two day air, unless you live in a rural area and then it takes 3. Overseas express will not deliver in 2 or 3 days, it must clear customs first.
We ship express mail same day unless it comes in after the mail has run, then it goes out the next day. If you are overseas, it will not deliver in two days, it must still clear customs.
We try to ship everything else same day but sometimes that is not possible because we are human.
If you order on a Saturday night, your order will not leave until Monday.
The post office does not process on Sundays.
We ship overseas. Average delivery is 5-10 days unless customs gets attached to it.
We cannot control customs (for overseas packages) and also will not state that the package is a "gift" or pay your customs charges.
To estimate shipping overseas, fill in an order-the shopping cart will calculate based upon weight and postal code. You do not have to submit the order to find out shipping, you just need to go past the first page.
We ship to APO's.
If you have a problem or question, call 877-562-2324 or 907-562-2324.
We are on Alaska time, which is four hours behind the East Coast.
We are open 7 days a week.
Sometimes we don't get to email until late evening.